Customer Support Representative (German + English)

  • Sofia, Bulgaria
  • Full-Time
  • On-Site
  • 1,200-1,700 USD / Month

Job Description:

Работи и пътувай Глобален обслужващ център Немски поддръжка

(Work and travel Global Service Center German support)

Location in Bulgarian: Глобален Обслужващ Център (Global Service Center)

About the Role: An exciting Customer Support role is open at one of our primary Global Service Centers. This on-site position offers stable day shifts and is perfect for a professional seeking a new challenge abroad. Your native-level German expertise (paired with English) will be essential in supporting our customer base. We value your commitment to excellence and offer a competitive Welcome Bonus to help facilitate your transition.

Key Requirements:

  • Language: Native/Fluent German and professional working proficiency in English.
  • Work Model: On-Site (In-Office).
  • Schedule: Full-time, working shifts scheduled Monday-Sunday (08:00 AM - 20:00 PM).
  • Skills: Exceptional verbal and written communication, strong problem-solving skills, and a customer-first attitude.

Benefits and Perks (English): We support your career growth and smooth transition with a competitive package:

  • Welcome Bonus: A special one-time bonus provided upon starting the role to ease initial settling expenses.
  • Relocation Support: Comprehensive assistance including flight reimbursement and temporary accommodation to help you settle into your new location quickly.
  • Professional Growth: Access to paid training and clear internal development paths designed for global career advancement.
  • Performance Bonuses: Attractive incentive schemes and periodic bonuses based on performance.
  • Wellness and Health: Full access to private health insurance (medical, dental, vision) coverage from day one.
  • Team Environment: Join a dynamic, supportive, and multicultural team in a modern office space.

Изисквания и График:

  • Език: Свободно владеене на Немски и Английски.
  • Работен Модел: На място (В офиса).
  • График: Пълен работен ден, смени Понеделник-Неделя (8:00-20:00).
  • Предимства и Придобивки (Български):

    • Начален Бонус: Специален еднократен бонус за улесняване на първоначалното устройване.
    • Подкрепа за Релокация: Пакет, включващ възстановяване на разходи за полет и временно настаняване.
    • Професионално Развитие: Достъп до платени обучения и ясни вътрешни пътища за кариерен напредък.
    • Здраве и Благополучие: Пълен достъп до частно здравно осигуряване (медицинско, зъболекарско, очно) от първия ден.