We are hiring Customer Support Advisors to support customers from the Canadian French-speaking market. This role focuses on delivering professional service, issue resolution, and high-quality customer experiences.

You will manage customer interactions across multiple channels and ensure each case is handled with accuracy, empathy, and professionalism.

Responsibilities

Handle inquiries, service requests, and account questions
Resolve customer issues efficiently
Document interactions accurately
Support service improvement initiatives
Meet quality and satisfaction targets

Candidate Profile

Fluent Canadian French and English
Strong communication skills
Customer-focused mindset
Professional reliability

Training & Growth

Paid onboarding and continuous coaching. Long-term career paths in quality, training, or leadership.

What We Offer

Stable long-term role
International workplace
Career development support
Paid training