Consumer Appliance Account Management (High-Volume)

  • Athens, Attica, Greece
  • Full-Time
  • On-Site

Job Description:

We are looking for a dedicated and meticulous Account Manager to oversee B2B relationships for a world-renowned premium consumer appliance brand. This is a massive hiring effort with 17 urgent vacancies for an essential office-based role in Greece. You will be responsible for managing a high volume of key commercial accounts, ensuring exceptional client satisfaction, coordinating delivery logistics, and handling all post-sales support inquiries.

This position demands a highly organized professional with excellent relationship skills and the ability to manage complex, multi-faceted orders and service contracts. You will be the crucial link ensuring seamless operational support for our commercial partners.

Your Impact: Operational Excellence and Client Retention

  • Relationship Management: Serve as the primary point of contact for a large portfolio of commercial accounts, building trust and ensuring long-term loyalty.
  • Order & Logistics: Manage complex appliance orders, coordinate delivery schedules, and resolve any logistical challenges efficiently.
  • Post-Sales Support: Handle post-sales service inquiries, escalating technical issues to the appropriate teams while ensuring clear and timely communication with the client.
  • Team Contribution: Work on-site in the Greece office, actively collaborating with sales and support teams to streamline commercial operations.
  • Volume Handling: Demonstrate the ability to manage a high volume of accounts and prioritize competing tasks effectively.

What You Bring: The Organized Professional

  • Language Mastery: Native-level fluency in German and professional working proficiency in English.
  • Experience: Proven experience in account management, customer service, or logistics coordination, preferably within a B2B environment.
  • Skills: Exceptional organizational, communication, and problem-solving abilities.
  • Location: Full commitment to working on-site in the Greece office environment.