About the Role (REMOTE)

Join our international Customer Service team in Braga, where youll support French-speaking customers with care and professionalism.
This position offers a permanent contract, a friendly work environment, and the opportunity to work from home after the first month of on-site training.

Position:

Customer Service Representative (French Speaker)

Location:

Braga, Portugal 1 month On-site training, then Work From Home

Working Schedule:

️ Monday to Friday
07:00 19:00 (Rotational Shifts)
Days Off: Saturday & Sunday

Compensation:

• 880 per month × 14 months

• 140 per month × 12 months (performance/meal allowance or bonus)

Contract Type:

Permanent contract (includes 3-month trial period)

️ Language Requirement:

• Native or C2-level French required (no accent)

• English not required

Please note: For Braga-based positions, only native-level or accent-free French speakers can be considered.

Your Responsibilities:

• Handle incoming calls, emails, and chat from French-speaking customers

• Provide accurate information, resolve issues, and ensure customer satisfaction

• Follow company procedures and maintain a high service quality

• Work collaboratively with internal teams to improve customer experience

What We Offer:

Permanent, stable employment
Work-from-home flexibility after first month
Full training and onboarding support
International and inclusive work culture
Career growth opportunities

Ready to Join?

If you are a French native speaker who values customer care and is ready to grow in a supportive, international company wed love to hear from you!
Apply now and start your journey in Braga!