Content Developer (Ukrainian & English Bilingual)

Location: Lisbon, Portugal (Relocation support available)

Job Type: Full-Time, 12-Month Renewable Contract

Work Pattern: 40 hours per week, rotational shifts (Monday – Sunday, 6:00 AM – 12:00 AM

Starting Date: ASAP

Position Overview

Are you a bilingual creative who excels at crafting impactful content in both Ukrainian and English? We are seeking a dynamic Bilingual Content Developer to join our growing team in Lisbon. In this role, you will bridge the gap between technical advertising services and user-friendly communication, ensuring businesses utilizing our digital platforms receive world-class content, localized support, and documentation.

If you are a multitasker who thrives in a fast-paced environment and is passionate about digital media and advertising tools, this is your opportunity to build an international career.

Key Responsibilities

Content Creation & Localization: Develop, write, and localize B2B support content, guides, and help-center documentation from English to Ukrainian (and vice versa) to support digital advertising services.
Omnichannel Support: Deliver high-quality assistance via email, live chat, and outbound calls to clarify complex business and advertising tools for clients.
Multi-Tool Management: Comfortably navigate and work with multiple internal content management systems (CMS) and digital tools simultaneously.
Quality Assurance: Ensure all written materials align with brand voice, linguistic accuracy, and structural clarity.
B2B Strategy: Convert written inquiries into proactive outbound calls to offer dedicated, high-touch ("white-glove") support regarding services.

Requirements & Qualifications

Linguistic Expertise: Native or near-native fluency in Ukrainian (written and spoken) and professional working proficiency in English (B2/C1 minimum).
Experience: Previous experience in content writing, localization, digital marketing, copy editing, or customer support within a technical or B2B framework is highly preferred.
Technical Savvy: Strong familiarity with social media platforms, family apps, and digital advertising systems.
Core Skills: Exceptional multitasking abilities, high attention to detail, and a problem-solving mindset.
Eligibility: Right to work in Portugal (EU citizenship or valid work authorization).

What We Offer

International Environment: Work out of a modern, state-of-the-art office building equipped with advanced learning rooms, cafeterias, and transit access (Metro/Train nearby).
Comprehensive Health Insurance: Private health coverage included from day one of your employment contract.
Accommodation Option: Access to fully equipped, company-rented apartments with all standard utility expenses covered (for applicants relocating from more than 100km away).
Structured Career Growth: Comprehensive initial training phase, followed by clear internal progression pathways into permanent employment opportunities after two years.
Relocation Package: Practical arrival support including essential linens and assistance getting settled into your new city.