Location: Athens, Greece (Remote)
Languages: Croatian (C1/C2) and English (B2+)

Overview:
Join a dynamic international team in Athens and help travelers and customers with their everyday needs. Were looking for a motivated, friendly individual who enjoys solving problems and delivering top-quality service in Croatian and English.

Main Responsibilities:
- Respond to customer inquiries via phone, chat, and email.
- Provide accurate information and ensure an excellent customer experience.
- Handle complaints professionally and resolve issues efficiently.
- Keep records of customer interactions and follow up when needed.

Ideal Profile:
- Native or fluent Croatian speaker with good English communication skills.
- Customer-oriented, patient, and detail-focused.
- Previous experience in customer service or hospitality is a plus.
- Tech-savvy and comfortable working remotely.

Why Join Us:
- International work environment with training and growth opportunities.
- Supportive and engaging team culture.
- Stable, full-time employment with professional development opportunities.

Ukratko (Croatian):
Pridružite se našem timu u Ateni! Tražimo osobu koja govori hrvatski i engleski jezik, voli pomagati klijentima i želi raditi u dinamičnom međunarodnom okruženju.