Customer Support Representative (Slovenian + English)
Job Description:
Работи и пътувай София Словенски поддръжка на клиенти
(Work and travel Sofia Slovenian customer support)
Location in Bulgarian: София, България (Sofia, Bulgaria)
About the Role: We are seeking a Customer Support Representative to join our established team in Sofia, Bulgaria. This is a high-energy, on-site position perfect for individuals ready to relocate and embrace the "work and travel" lifestyle. You will deliver premium customer assistance in both Slovenian and English, handling complex issues and maintaining high satisfaction scores. Join a dynamic, supportive, and multicultural hub that offers fantastic growth opportunities.
Key Requirements:
- Language: Native/Fluent Slovenian and professional working proficiency in English.
- Work Model: On-Site (In-Office in Sofia).
- Schedule: Full-time, shifts scheduled Monday to Saturday (9:00 AM - 11:00 PM), and Sunday (10:00 AM - 7:00 PM).
- Skills: Strong multitasking ability, cultural adaptability, and excellent customer handling skills.
Benefits and Perks (English): We support your career growth and smooth transition with a competitive package:
- Relocation Support: Comprehensive assistance including flight reimbursement and temporary accommodation to help you settle into your new location quickly.
- Professional Growth: Access to paid training and clear internal development paths designed for global career advancement.
- Performance Bonuses: Attractive incentive schemes and periodic bonuses based on performance.
- Wellness and Health: Full access to private health insurance (medical, dental, vision) coverage from day one.
- Team Environment: Join a dynamic, supportive, and multicultural team in a modern office space.
- Work-Life Balance: Generous paid annual leave.
Изисквания и График:
- Език: Свободно владеене на Словенски и Английски.
- Работен Модел: На място (В офиса в София).
- График: Пълен работен ден, смени Понеделник-Събота (9:00-23:00) и Неделя (10:00-19:00).
- Предимства и Придобивки (Български):
- Подкрепа за Релокация: Пакет, включващ възстановяване на разходи за полет и временно настаняване.
- Професионално Развитие: Достъп до платени обучения и ясни вътрешни пътища за кариерен напредък.
- Бонуси за Ефективност: Атрактивни схеми за стимулиране и периодични бонуси.
- Здраве и Благополучие: Пълен достъп до частно здравно осигуряване (медицинско, зъболекарско, очно) от първия ден.